+ How do I PLACE AN ORDER?
Due to the Covid-19 PANDEMIC, We offer paperless ONLINE-ORDERING. The system will require you to make an account for better monitoring and ease of use.
ORDER CONFIRMATION will be sent to you via email with further instructions after you finish.
+ How do I PAY FOR MY CONFIRMED ORDER?
DEPOSIT ONLY AFTER YOU RECEIVE YOUR ORDER CONFIRMATION EMAIL (after placing an order).
We currently offer the following payment channels BANK DEPOSIT / ONLINE TRANSFER / PAYPAL
DEPOSIT TO ONE of the FOLLOWING ACCOUNTS
BPI CHECKING ACCOUNT - AISLINN GAIL CHUAHIOCK - CA# 4455-8094-66
BDO SAVINGS - KERWIN GERARD LAW - SA# 0021-8013-9124
CREDIT CARD (PROCESSED via PAYPAL) -available using our online ordering system
Send a copy of your deposit slip / screen cap of the confirmation to PAYMENTS@SUNNY16LAB.COM.
Use the SUBJECT : PROOF OF PAYMENT < your name> < your ORDER NUMBER>
This also applies if you receive an email that you have pending balance to your order and need to make additional payment.
NO DEPOSIT CONFIRMATION/PAYMENT/ODER NUMBER, NO PROCESS.
We will hold your films here for a month and try to contact you 2x for payment confirmation before we dispose of all unpaid orders.
+ How do I SEND YOU FILM, PAID/CONFIRMED ORDER?
You can MAIL-IN Film in from anywhere in the Philippines or the world (LBC, DHL, FEDEX, USPS, TNT, JRS, 2GO, J&T PHILPOST etc**) or use a DELIVERY APP / SERVICE from anywhere within Metro Manila (GRAB / LALAMOVE / MR SPEEDY, ANGKAS (AT YOUR EXPENSE/Please pay the delivery fee to the driver before sending to us) use to this address:
- FRANCIS GILBERT PEREZ / MAMALIE AMPA
- 249 B ALLEY 1 PROJECT 6 QUEZON CITY 1100
- Monday's - Saturdays 9am - 5pm.
- PLEASE TELL THE DRIVER TO KNOCK ON THE BLACK GATE
DO NOT FORGET TO LABEL YOUR PACKAGE OUTSIDE WITH THE FOLLOWING INFO:
- YOUR COMPLETE NAME
- ORDER NUMBER (emailed to you after placing an order)
- MOBILE NUMBER.
PACK YOUR FILM WELL in easy to dispose paper bags or small box, AVOID USING PLASTIC BAGS/WRAPS for COVID SAFETY.
+ How long does it take to FINISH MY ORDER?
Due to our limited staffing at the LAB (2 personnel only)due to the restrictions imposed by GCQ and this challenging situation, orders can take from 1-3 weeks to deliver (scans) and up to a month to be delivered to your address (LBC delays can take up to 15 days).
We do not accept rush orders at the moment.
+ What happens to MY FINISHED ORDER?
All SCANNED FILM will be emailed to your specified email address.
Finished NEGATIVES/PRINTS can be either :
- DESTROYED (FREE)
- ARCHIVED AT THE HQ FOR 3 MONTHS (+ PHP 300)
- SHIPPED BACK TO YOU VIA LBC (Checkout Shipping fees)
We will ARCHIVE ORDERS/NEGATIVES/PRINTS at the HQ for up to 3 months from your order date (when you placed your order).
You can choose to have them shipped back with your other ARCHIVED ORDERS (still at the HQ) any time within the order's 3 month archiving timeframe at your added expense.
All orders past 3 months will be DESTROYED WITHOUT PRIOR NOTICE.
We do not ship/allow GRAB / LALAMOVE /MR SPEEDY BACK at this time due to the strict rules of PHILAM regarding riders. (We will post when this changes).
SHIPPING FEES EXCLUSIVELY USING LBC AS COURIER:
PHIL SHIPPING FEE RATES (1-10 negatives, up to 100 prints)
- METRO MANILA: 200 PHP
- LUZON VISAYAS MINDANAO: 250 PHP
- LBC BOXED 250 PHP (than 10 rolls of negatives, multiple orders)
(INTERNATIONAL PLEASE EMAIL US BEFORE PLACING AN ORDER)
All uncollected order/negatives/prints past that time will be disposed off without prior notice.
+ Do you accept walk-ins / drop offs at your HQ? Can I wait for my rolls to finish?
NO. Stay home. Stay safe